Terms of Service

1. The parties, and acceptance

These Terms of Service (“Terms”) are an agreement between Altix Code Ltd, a company incorporated in and governed by the law of the Republic of Cyprus (“Altix Code”, “we”), and the organisation or individual that creates a Pricepulseaccount (“you”, “Customer”). By creating an account, or by accepting an invitation to join one, you agree to these Terms. If you accept them on behalf of a company, you confirm you have authority to bind it.

2. The service

Pricepulserecords the price points you send it and computes, from that history, the 30-day reference price Article 6a of Directive 98/6/EC requires for an announced price reduction, and a percentage calculated from that reference price in line with the Court of Justice of the EU’s ruling in C-330/23 (ALDI SÜD).

This is not legal advice. We compute the figure the directive specifies, from the price history you give us, and show our working — member states implement this directive with local variations, and enforcement differs between them. Whether and how you advertise a price reduction, and whether your use of our output satisfies your local law, remains your responsibility. If in doubt, consult a qualified lawyer in your jurisdiction.

3. Accounts, organisations, and roles

An account belongs to one or more organisations, and a single person can belong to more than one organisation. Within an organisation, every member holds one of three roles:

• OWNER — full control, including billing and permanently deleting the organisation. An organisation must always have at least one.
• ADMIN— manages members (inviting, removing, changing roles below OWNER) and the product’s own resources, but not billing or deletion.
• MEMBER — uses the product; no member management, billing, or deletion rights.

You are responsible for the activity of everyone you invite into your organisation, for keeping your credentials and API keys confidential, and for promptly removing a member who should no longer have access.

4. Subscriptions, billing and taxes

Paid plans are billed on a recurring basis and processed by Stripe; by subscribing you also agree to Stripe’s own terms for the payment method you provide. Subscriptions renew automatically until cancelled. You can manage or cancel your subscription at any time from the billing portal in your dashboard; cancellation takes effect at the end of the then-current billing period unless you delete your organisation outright (Section 7), which cancels it immediately. Fees are quoted exclusive of VAT and other applicable taxes, which are calculated and added at checkout based on the billing details and, where applicable, the VAT number you provide. Fees already paid are non-refundable except where required by law.

5. Acceptable use

You agree not to:

• Use the service for any unlawful purpose, or to submit data you do not have the right to submit;
• Attempt to circumvent plan quotas, rate limits, or access controls;
• Reverse-engineer, scrape, or resell access to the service itself;
• Use our computed reference price or percentage to make a representation to a third party that you know to be false or misleading; or
• Interfere with the security or normal operation of the service, including attempting to access another organisation’s data.

We may suspend or terminate access for a serious or repeated breach of this section.

6. Your data

As between you and us, you own the catalogue and price data you submit. You warrant that you have the right to submit it and that doing so does not infringe anyone else’s rights. We process your account data as controller, and your catalogue/price data as your processor, exactly as described in our Privacy Policy, which forms part of these Terms.

7. Self-service deletion

Any organisation owner may permanently delete the organisation at any time from Settings → Danger zone. Doing so immediately cancels any active subscription, and permanently deletes the organisation and every record that belongs to it — this cannot be undone and is not subject to a grace period. Invoices already issued remain in our separate invoicing records under our statutory bookkeeping obligations, and a record that deletion was requested is kept independently of the organisation, for the reasons set out in our Privacy Policy. Deleting your organisation does not delete your personal User account if it still belongs to another organisation.

8. Availability and support

We aim to keep the service available and operate it with reasonable care and skill, but it is provided without an uptime service-level agreement unless a separate written agreement between us says otherwise. We may perform maintenance, and may change or discontinue a feature, with reasonable notice where practical.

9. Disclaimer of warranties

Except as expressly stated in these Terms, the service is provided “as is” and “as available”, without warranties of any kind, express or implied, including fitness for a particular purpose, to the fullest extent permitted by applicable law. We compute the figure; compliance with Article 6a and any other applicable pricing law is yours.

10. Limitation of liability

To the fullest extent permitted by law, Altix Code’s total liability arising out of or relating to these Terms or the service is limited to the fees you paid us in the twelve months preceding the claim, and we are not liable for any indirect, incidental, special, or consequential loss, or loss of profits, revenue, or data. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for fraud or our gross negligence.

11. Termination

You may stop using the service, cancel your subscription, or delete your organisation at any time (Section 7). We may suspend or terminate your access for a material breach of these Terms, including non-payment or a breach of Section 5, with notice where practical. On termination, Section 7 governs what happens to your data.

12. Governing law and jurisdiction

These Terms are governed by the law of the Republic of Cyprus, and the courts of the Republic of Cyprus have exclusive jurisdiction over any dispute arising out of or relating to them, without prejudice to any mandatory consumer-protection rights you may have in your own country of residence.

13. Changes to these Terms

We may update these Terms from time to time; the effective date above will change when we do, and we will notify active customers by email of any material change.

14. Contact

Altix Code Ltd (Republic of Cyprus). Questions about these Terms: legal@altixcode.com. Data protection requests: privacy@altixcode.com. See also our Privacy Policy.